Datenschutzrichtlinie

Privacy Policy for Local Experiences

At Local Experiences, accessible from www.localexperiencesportugal.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. It also describes your rights regarding your personal data under the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, billing address, payment information, and any other details you provide when booking a tour or contacting us.
Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

To process and manage your bookings and reservations.
To communicate with you, including responding to inquiries and providing customer support.
To send you promotional offers, updates, newsletters, or other marketing materials (only with your consent).
To improve our website, services, and user experience.
To comply with legal obligations and protect against fraud and unauthorized activities.

3. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Contractual Necessity: To fulfill the contract when you book a tour or make a reservation with us.
Legitimate Interests: To improve our services, website functionality, and communication with customers.
Consent: When you have provided your explicit consent for marketing communications or certain types of data processing.
Legal Obligation: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We may share your personal data with third parties in the following cases:

Service Providers: We may share data with trusted third-party service providers to assist with payment processing, customer support, email communication, or website analytics.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. We will securely delete or anonymize your data when it is no longer needed.

6. Your Rights Under GDPR

As a user based in the European Union, you have the following rights regarding your personal data:

Right to Access: You have the right to request access to your personal data that we hold.
Right to Rectification: You can request correction of any inaccuracies in your personal data.
Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request to restrict the processing of your data in certain circumstances.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your data based on our legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: If you have provided consent for specific data processing, you can withdraw it at any time.

To exercise any of these rights, please contact us at localexperiencespt@gmail.com.

7. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other legal mechanisms, to protect your data.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: localexperiencespt@gmail.com

Phone: [your phone number]

Heim